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The Index/Working with

Who we work with

The Index is researched and published by iWeb. Some of the research is carried out with partners whose technology and services we know from our own projects. This page lists them, says what each one does, and states plainly what our relationship is.

Site experienceSearch and navigationProduct informationPricing and stockDelivery and collectionOrdering and paymentsTrade accounts and self-serviceCustomer communication

Why we work with other partners

  • No single partner covers everything a business needs to trade online. Delivery, product data, payments and search are each specialist fields.
  • We work with partners whose products we have implemented, tested or seen working for businesses in these sectors.
  • Where a partner supports the research financially, that support helps to keep every report free. We say so on its entry below.

What working with The Index means

  • +A partner can support the research in one category.
  • +It can contribute expert comment, which is always labelled as its own.
  • +It sees sector-level figures for its category before they are published.

What it does not mean

  • –It has no say over what is measured, how it is scored, or any business's result.
  • –Its product is never recommended by name in a report.
  • –When a review finds a product on a website, the report names it, whether that partner works with us or competes with one that does.
  • –It receives no business-level data and no contact details.
  • –Comparisons between ecommerce platforms carry no partner at all.

The partners

Site experience

Category page
What it does
Provides an ecommerce platform for B2B and B2C online stores.
Why we work with it
We build and replatform merchant stores on it.
Category: Site experience
What it does
Provides an open-source ecommerce platform for online stores.
Why we work with it
We build and replatform merchant stores on it.
Category: Site experience
What it does
Provides a hosted ecommerce platform for online stores.
Why we work with it
We build and replatform merchant stores on it.
Category: Site experience
What it does
Provides a hosted ecommerce platform for online stores.
Why we work with it
We build and replatform merchant stores on it.
Category: Site experience
What it does
Provides a fast front-end theme for Magento and Adobe Commerce stores.
Why we work with it
We build Magento and Adobe Commerce storefronts on it.
Category: Site experience

Search and navigation

Category page
What it does
Provides site search and product discovery for online stores.
Why we work with it
We integrate it into merchant sites for search.
What it does
Provides search and discovery software for websites.
Why we work with it
We integrate it into merchant sites for search.

Product information

Category page
What it does
Provides product information management software that holds product data in one place for every sales channel.
Why we work with it
We implement it on merchant projects and feature it on our own site.
What it does
Runs the UK building materials product data exchange, where suppliers publish structured product data once.
Why we work with it
Its shared template describes the product data our reviews look for.
What it does
Provides product information management software for managing and publishing product data.
Why we work with it
It sits beside Akeneo as a product data option for merchants.

Pricing and stock

Category page
What it does
Provides ERP software for building materials merchants.
Why we work with it
Its customers are among the businesses The Index ranks, and we integrate with it.
What it does
Provides ERP software for merchants and distributors, including stock and pricing.
Why we work with it
Its customers are among the businesses The Index ranks, and we integrate with it.
What it does
Provides ERP software for merchants, wholesalers and distributors. Formerly Intact.
Why we work with it
Its customers are among the businesses The Index ranks, and we integrate with it.

Delivery and collection

Category page
What it does
Provides an instant delivery tool for trade orders.
Why we work with it
It is built for merchants and is moving into online checkouts.
What it does
Gives every 3 metre square a three-word address, used to find delivery locations.
Why we work with it
It suits site delivery, where a postcode does not find the plot. We have an integration for it.

Ordering and payments

Category page
What it does
Processes card and wallet payments for online businesses.
Why we work with it
We have implemented it at checkout for several merchants.
What it does
Provides online payment accounts and checkout buttons.
Why we work with it
We add it at checkout for merchants.
What it does
Provides card payment with a tap or a look on Apple devices and in Safari.
Why we work with it
We add it as an express checkout button for merchants.
What it does
Collects payments by direct debit and bank payment.
Why we work with it
It suits account customers who pay by direct debit.

Trade accounts and self-service

Category page
What it does
Replaces or extends the ecommerce account area with orders, invoices, payments, credit and documents for trade customers.
Why we work with it
iWeb makes it, as part of Kit for Trade. A review names it like any other product found on a website.
What it does
Provides EDI and PunchOut connections between suppliers and their trading partners.
Why we work with it
PunchOut and EDI matter to larger contractors who order through their own systems.
What it does
Provides EDI and supply chain data exchange between retailers, suppliers and distributors.
Why we work with it
PunchOut and EDI matter to larger contractors who order through their own systems.

Customer communication

Category page
What it does
Provides email and messaging software for customer communication.
Why we work with it
We have found it on merchant sites we built, and we have an integration for it.
What it does
Collects and publishes customer reviews of businesses.
Why we work with it
Its review widget is the one most merchants already show. We have an integration for it.

How we choose

  • The product or service is in use by businesses in the sector.
  • iWeb has first-hand experience of it, or it is recognised by a trade body.
  • The partner accepts the rules on this page in writing.

Questions

Do these partners pay iWeb?Some do. Each entry states whether the partner supports the research financially.
Does a business that uses one of these partners score higher?No. Scores come only from what a customer can do on the website.
Will a report recommend one of these partners to me?No. Reports describe what a website does and what would make it easier to buy from. They do not recommend named products.
Why is a company I use not listed?This page lists partners that work with The Index. It is not a list of approved suppliers, and absence says nothing about a product.
Can my partner become a partner?Yes, if it meets the points under "How we choose". Contact us.
Talk to us about working with The Index