The Index/Builders' merchants/Category/Delivery and collection
Site experienceSearch and navigationProduct informationPricing and stockDelivery and collectionOrdering and paymentsTrade accounts and self-serviceCustomer communication
Delivery and collection
What a customer can learn and choose about delivery and collection before and during an order.
Counts towards: Buy it, Buy againSector average–Out of 100
Sector leader–Not yet reviewed
Lowest score–Not yet reviewed
Businesses ranked0Builders' merchants
Category leaderboard
Score out of 100 in this categoryNot yet reviewed
The award
Best delivery and collectionThe first Index Awards will be announced in March 2027. Current standing is the top three on the category leaderboard above.How The Index Awards work →What is checked
- Delivery options, area, charges and cut-off
- Delivery date at three test postcodes
- Site delivery, vehicle and access information
- Click and collect, branch stock and collection notices