The Index/Builders' merchants/Category/Site experience
Site experienceSearch and navigationProduct informationPricing and stockDelivery and collectionOrdering and paymentsTrade accounts and self-serviceCustomer communication
Site experience
How the homepage, category pages and product pages work on a phone and a desktop, and how fast they load.
Counts towards: Find the product, Choose the right oneSector average–Out of 100
Sector leader–Not yet reviewed
Lowest score–Not yet reviewed
Businesses ranked0Builders' merchants
Category leaderboard
Score out of 100 in this categoryNot yet reviewed
The award
Best site experienceThe first Index Awards will be announced in March 2027. Current standing is the top three on the category leaderboard above.How The Index Awards work →What is checked
- Homepage, category and product pages on a phone
- Page clarity and accessibility basics
- Mobile navigation, search, filters and basket
- Page speed on a phone